# Line-of-business & OT

Author: Murali Sid (https://linkedin.com/in/muralisid)
Source: https://www.agenticarchitectureskills.com/library/layers/r05-lob-and-ot
Published: 2026-09-18
Updated: 2026-09-18
Licence: CC BY-SA 4.0, https://creativecommons.org/licenses/by-sa/4.0/
Cite as: Murali Sid. Line-of-business & OT. Agentic Architecture Skills. https://www.agenticarchitectureskills.com/library/layers/r05-lob-and-ot

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Status: complete (published 2026-08-19). Scope finalized at Batch C kickoff with maintainer POV; see findings.md and sources.md.

## Scope inventory (v0) [#scope-inventory-v0]

* **Estate**: EAM/CMMS, WMS, MES, field force scheduling and dispatch, GIS, historians, IoT and telemetry platforms; utilities stack (SCADA, ADMS, OMS, AMI), public sector case management
* **Boundary architecture**: OT/IT segmentation (Purdue model, DMZs, data diodes), IEC 62443 and NERC CIP constraints, industrial protocols (OPC UA)
* **Agent stance per loop**: read-only insight, advisory recommendation, supervised actuation; agents never inside safety-instrumented loops; digital twins and simulation as the safe interface
* **Work surfaces**: work order lifecycle, outage and incident workflows, field crew assistance as primary agent entry points

## Challenged-default candidates [#challenged-default-candidates]

Digital twin platforms as agent prerequisites vs direct historian access; vendor OT-AI suites vs IT-side advisory agents. Each track proposes its final list at kickoff.

## Files [#files]

`findings.md` and `sources.md` carry this track's research. The scoping brief and the vendor map were archived on 2026-08-23 (see `archive/`, decision D038).