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Architecture

Master Target-State Architecture

As of August 2026. Phase 4 synthesis, informed by all 14 research tracks.


Why there are three architectures and not one

The archetype grid established that two axes predict an enterprise's agent journey: size with regulatory intensity, and incumbent vendor gravity. Only the first changes the architecture. Gravity changes the shortlist and the integration surface, which is a procurement and interface question, not a structural one. A Salesforce-gravity enterprise and an SAP-gravity enterprise of the same size and regulatory intensity build the same shape and wire it to different systems.

So this page carries three complete architectures, keyed to the axis that actually moves the structure:

Where a real enterprise spans cells, apply the architectures per operating unit rather than averaging them.

The common frame: seven planes

All three architectures are the same seven planes with different contents. The planes are not the 14 research tracks; the tracks are the layers of the estate, and these are the planes of the agentic system built across it.

1. Execution plane. Where agent work runs: sandboxes and runtimes sized by capability set, durable resumable sessions, model serving. Contributed by R01, R07.

2. Action plane. How agents reach systems: tool servers wrapping already-governed APIs, carrying the caller's identity. The gateway sits here. Contributed by R03, R04, R05.

3. Knowledge plane. What agents know: curated per-purpose corpora, permission-aware indexes, provenance carried from parse time, the memory tiers. Contributed by R02, R14.

4. Control plane. What is allowed: agent registry with owner and risk tier, identity issuance, policy decision, approval gates, budgets, kill switches. Contributed by R10, R11, R07.

5. Improvement plane. How behaviour changes: traces to eval datasets, judged promotion with counterexample survival, staged rollout, demotion. Contributed by R06, R14.

6. Evidence plane. What can be proven afterward: traces, decision records, provenance chains, consultation records. Collected outside the agent's control. Contributed by R12, R11.

7. Human plane. Who is accountable and who supervises: sponsors, exception queues, escalation design, oversight capacity. Contributed by R13, R08, R09.

Two rules bind the planes together, and they are the ones most often broken in practice:

  • Enforcement lives in the control plane, never in the execution plane. An approval rule held in the harness is a preference. The same rule enforced at the gateway is a control. R07 and R03 state this from opposite sides.
  • The evidence plane is fed by collection the agent cannot influence. Anything an agent reports about itself is testimony, not evidence.

Architecture A: Global regulated enterprise

The estate it lands on. 700 to 900 applications. M365 everywhere. A heavily customised ERP core, or a Salesforce customer core, or both. ServiceNow for ITSM. Mainframe still load-bearing. Formal frameworks genuinely operated rather than cited.

The defining feature: the architecture is doubled at the edge. This enterprise runs two estates that cannot be collapsed. The metered estate flows through its own gateways and is fully governable. The licensed estate (productivity copilots, embedded suite agents) runs on vendor control planes that its gateway will never see. Every plane above must therefore have an answer for both, and the honest answer for the licensed estate is usually telemetry extraction and tenant policy rather than enforcement. Designing as though one gateway governs everything is the most common structural error at this archetype.

Sequencing. Internal workflows first, deliberately, to build the control, knowledge and evidence planes on lower-stakes traffic. Customer-facing agents as a separate lane on the same control plane, with their own edge (D020). OT and safety-adjacent last, and read-only or advisory when they arrive.

The failure mode to design against. Governance built as an approval gate rather than as instrumentation. The programme then stalls at A2 with every agent waiting on a committee, and the business routes around it into the licensed estate, where none of the controls apply.

Architecture B: Mid-market

The estate it lands on. 150 to 300 SaaS applications. M365 plus Business Central or NetSuite. No governed API estate. Practice is manual and attestation-driven rather than framework-operated. Thin or absent platform engineering.

The defining feature: the control plane is rented. This archetype does not build a control plane and should not try. It adopts the one its productivity vendor provides, accepts its limits, and spends its scarce build capacity on the one plane that vendors do not supply well.

Sequencing. Take the bundled solitary-work wins first, because R08 shows they are real, cheap and immediate. Then pick one coordinated workflow the organisation is genuinely willing to redesign, and treat it as a change programme rather than a licence purchase. Stop there until that one lands.

The failure mode to design against. Buying a platform the organisation cannot staff. The second failure mode is subtler: measuring adoption by licence utilisation, which one evaluation recorded at 64% weekly active users against 1.14 assistant actions per user per day.

Architecture C: Digital native

The estate it lands on. Best-of-breed SaaS, strong engineering culture, high API coverage, weak formal governance. Adoption already started in engineering, which matches the observed first-mover data.

The defining feature: the planes are built out of order. This archetype builds execution, action and knowledge quickly and well, and arrives at the control, evidence and human planes late, usually under external pressure such as a first enterprise customer's security review. The architecture below is written in the order the discipline should be applied, not the order it usually happens.

Sequencing. Whatever the engineering organisation is already doing, plus the control and evidence planes now rather than at the first customer security review. The A x L rule that A4 requires L2 is the specific check against shipping autonomy ahead of governance.

The failure mode to design against. Claiming a maturity level the oversight design does not support. This archetype has the capability to run A4 workloads and rarely has the instrumentation to prove it is doing so safely.

The data-to-memory pipeline, in all three

Every architecture above includes a knowledge plane, and the plane is not a store. It is a pipeline that converts enterprise data into agent-usable memory at five tiers, with governance that tightens as the tier persists. The end-to-end design is its own chapter: see memory-pipeline-architecture.md. Three properties of it are architectural rather than data-engineering concerns, and belong here:

  1. Curation is scoped by purpose, not by source. The unit is the use case, not the system of record. This is what makes curation affordable at every archetype including the mid-market.
  2. Derived artifacts inherit the strictest classification of their sources, and embeddings are personal data where their sources are, so erasure must cascade into vectors, memories, traces and eval datasets.
  3. Promotion into durable tiers is gated, not automatic. Entity and cross-domain memory are the tiers that create ownership, consent and retention obligations, and the tiers where poisoning does lasting damage.

What this page does not decide

Platform choice, vendor selection and the specific sequencing of use cases. Those follow from the roadmap checklist (Phase 5) and the vendor question bank (Phase 7), and they follow rather than lead: the use-case portfolio decides more than the platform does.

Sources

Rolled up from all 14 research tracks; every claim above is sourced in the corresponding track's sources.md. Archetype definitions from archetype-grid.md. Maturity levels and the oversight gate from maturity-model.md. Concern ownership from concerns-by-layers-matrix.md.


Source: synthesis/master-target-state.md in the evidence repository behind this site.

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